1. Introduction & Scope of This Policy
This Privacy Policy is issued by igang88 and applies to all users who access or use our platform, including the official website at igang88.onl and the igang88 mobile app for Android and iOS. This policy describes our practices regarding the collection, use, disclosure, transfer and storage of your personal information.
We respect every user's right to privacy and are committed to ensuring your personal information is managed responsibly, transparently and securely. By registering for or using igang88 services, you agree to the practices described in this Privacy Policy.
This Privacy Policy should be read together with the igang88 Terms and Conditions. In the event of any conflict between the two documents, this Privacy Policy shall take precedence on all matters relating to personal data.
2. Information We Collect
Igang88 collects your personal information through several channels as you interact with our platform. The types of information collected are as follows:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | KYC verification & fraud prevention |
| Contact Data | Phone number, email address | Account communications & notifications |
| Financial Data | Bank account number, bank name, e-wallet | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Platform security & improvement |
| Usage Data | Betting records, transaction history | Platform operations & customer support |
We only collect information necessary for the stated purposes. You are not required to provide more information than what is requested; however, failure to do so may limit your access to certain igang88 services.
3. How We Use Your Information
Personal information collected by igang88 is used for the following purposes:
- Account management: Register, verify, and maintain your user account.
- Transaction processing: Manage deposits, withdrawals, and all financial activities within your account.
- Identity verification (KYC): Ensuring compliance with anti-money laundering laws and age verification requirements.
- Service communications: Send important notifications regarding your account, promotions, and platform updates.
- Platform security: Detect and prevent fraudulent activity, hacking, or platform abuse.
- Product improvement: Analyze usage patterns to improve the overall user experience.
- Legal compliance: Meet reporting and disclosure requirements mandated by applicable laws.
Igang88 does not use your data for any third-party advertising purposes or profiling unrelated to the services you directly use.
4. Information Sharing & Disclosure
Igang88 does not sell, rent or disclose your personal information to third parties except in the following situations:
- Payment service providers: To process deposits and withdrawals, only minimal transaction information is shared with our licensed payment processors such as FPX and DuitNow.
- Technology service providers: Technical partners who help operate our platform infrastructure, bound by strict confidentiality agreements.
- Legal requirement: Where required by court order, law enforcement agencies, or legitimate Malaysian government authorities.
- Fraud prevention: Sharing information with fraud prevention agencies to protect the platform and other users from illegal activity.
All third parties who receive your data are bound by strict data protection agreements. They may only process your data for the stated purposes and are not permitted to use it for any other reason.
5. Data Security & Encryption
Igang88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.
Key security measures we have implemented include:
- 256-bit SSL/TLS encryption for all communications between your device and igang88 servers.
- Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
- Round-the-clock active security monitoring, 24 hours a day, 7 days a week, by our cybersecurity team.
- Regular penetration testing conducted by independent security experts.
- Intrusion detection system (IDS) and multi-layered firewall protection.
- Encrypted data backups performed automatically every day.
While we take all reasonable precautions, no security system is 100% guaranteed. In the event of a security breach affecting your data, we will notify you within 72 hours as required under PDPA.
6. Cookies & Tracking Technologies
The igang88 platform uses cookies and similar tracking technologies to enhance the user experience and analyze platform performance. The types of cookies we use are:
- Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
- Preference cookies: Save your preferences such as language and display settings for your convenience.
- Analytics cookies: Help us understand how users interact with the platform for internal improvement purposes only.
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the igang88 platform.
7. Your Rights as a User
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by igang88:
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request the deletion of your personal data subject to legal requirements.
Right to Object
Object to the processing of your data for certain non-essential purposes.
Right to Portability
Receive your data in a machine-readable format for portability.
Right to Restrict Processing
Request a restriction on the processing of your data under certain circumstances.
To exercise any of the above rights, please contact the igang88 customer support team via live chat on the platform or our Telegram. We will process your request within 21 business days.
8. Data Retention Period
Igang88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we retain your data for the period prescribed by applicable law, typically between 5 and 7 years, for legal compliance, dispute resolution and fraud prevention purposes.
Data that is no longer required will be securely deleted or anonymised using industry-standard methods. You may request early deletion of your data by contacting us, subject to any mandatory retention requirements imposed by law.
9. Children's Privacy
The igang88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store personal information from anyone under the age of 18. Should we discover that we have received information from an underage user, the account will be immediately closed and all related data will be deleted.
If you become aware that a minor has registered an account on igang88, please contact our support team immediately so that prompt action can be taken.
10. Changes to This Privacy Policy
Igang88 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to you via email or in-platform notification at least 14 days before taking effect. The "Updated" date at the top of this page reflects the latest version of this policy.
Continued use of the igang88 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request the deletion of your personal data.
For any enquiries, concerns or complaints regarding your privacy and data protection at igang88, please contact our Data Privacy Officer via live chat on the platform, available 24/7.